Features

Day One efficiency

Easily enable business users in all your Microsoft 365 tenants to use a common email domain for both inbound and outbound mail work. From Day One, present a unified brand to the world while empowering effective internal communication and collaboration.

Secure message handling

Messages are securely routed to and from the ODM Domain Rewrite Service with TLS encryption, using certificates that you control. The project wizard walks you through adding custom DKIM and SPF entries to ensure that your organization’s messages are not flagged as spam or spoofing.

Simple granular control

Eliminate the work of manually loading files to match source and target users; simply use the wizard to define attribute mappings. Choose which domain name (new or old) should be used when sending email; emails sent to either domain will automatically be routed to the user’s active mailbox. You can even control which mailboxes have domain rewrite enabled, and in which directions.

Automated routing configuration

Skip the time-consuming, complex task of configuring mail forwarders and transport rules to process rewritten messages. ODM Domain Rewrite automates the process of routing configuration — and even regularly checks to ensure that the configurations you established are still in place.

Integration with other On Demand products

Easily take advantage of other On Demand Migration tools, such as ODM Directory Sync, ODM Domain Move and ODM for Active Directory. You can use the same project that you configured for ODM Domain Rewrite, including your user mappings, tenant connections and local agents.

Security certifications

Quest On Demand is included in the scope of the Platform Management ISO/IEC 27001, 27017 and 27018 certification. It has also successfully completed Type 2 System and Organizational Controls (SOC) 2 attestation, reinforcing our commitment to customer data security according to the industry’s highest standards.

Features

Unified address book

Empower users across your IT ecosystem to communicate and collaborate smoothly from Day One of your migration. ODM Directory Sync creates a unified Global Address Book and keeps it up to date regardless of the migration status of each user and group.

Automated account provisioning

Easily configure workflows to automatically provision target accounts in preparation for an AD consolidation. Choose whether to create accounts as enabled or disabled, how to populate Exchange attributes during mailbox provisioning, whether to sync passwords, and more.

Easy customization

Have an unusual or complex migration scenario? Relax — ODM Directory Sync is highly customizable: You can easily control which objects to synchronize and which attributes to include for each object, as well as whether to copy attributes as-is or perform transformations that create customized values during the sync.

Support for Active Directory, Azure AD and hybrid environments

Use one solution for all your Active Directory and Azure AD synchronization needs, whether you need to sync from a single source to a single target, implement a bi-directional sync or perform a complex sync between multiple environments. ODM Directory Sync supports both directories as both source and target. When syncing between two AD environments, you can enable a near-realtime password sync that operates independently of other sync activities.

Detailed log files and change reports

Track changes and speed troubleshooting with a clear, complete record of your workflow run history and object synchronization, including individual attribute changes. You can even run a workflow in test mode to analyze expected changes without writing to your production directories.

Security certifications

Quest On Demand is included in the scope of the Platform Management ISO/IEC 27001, 27017 and 27018 certification. It has also successfully completed Type 2 System and Organizational Controls (SOC) 2 attestation, reinforcing our commitment to customer data security according to the industry’s highest standards.

Features

Automated attribute changes

Avoid the hassle of creating complex mapping files and scripts. ODM Domain Move automatically removes the domain from each source object and adds it to the matching target object. When it’s time to complete the domain validation, it will remove the domain from the source tenant and add it to the target tenant, using just-in-time permissions

Support for both cloud and hybrid environments

The project setup wizard automatically identifies any tenants that have objects synced from local domains and walks you through configuring dedicated agents for them.

Secure mail relay

Ensure that all inbound messages are delivered to the intended recipients — even while proxy addresses are still in the process of being moved. The dedicated relay service uses the mapping defined in your project to determine the correct target mailbox for delivery

Email notifications

Some tasks in a domain move cannot be completed automatically — but that doesn’t mean a valuable IT pro has to waste their time babysitting the entire process. ODM Domain Move will email the project administrator whenever they need to take action to update MX records, complete domain validation or remediate issues.

Detailed log files and change reports

Have a clear, complete record of every action performed during your domain move. Clearly understand any object conflicts or other issues that require remediation to complete the domain move.

Integration with other On Demand products

Easily take advantage of other On Demand Migration tools, such as ODM Directory Sync, ODM Domain Rewrite and ODM for Active Directory. You can use the same project that you configured for ODM Domain Move, including your user mappings, tenant connections and local agents.

Security certifications

Quest On Demand is included in the scope of the Platform Management ISO/IEC 27001, 27017 and 27018 certification. It has also successfully completed Type 2 System and Organizational Controls (SOC) 2 attestation, reinforcing our commitment to customer data security according to the industry’s highest standards.

Ease of use

On Demand Migration for Hybrid Exchange provides intuitive project management for migrating mail content from one environment to another. Use the project setup wizard to connect your environments and create a migration project that provides a full range of migration features. Track and manage your migration in one comprehensive dashboard.

Phased migration support

When On Demand Migration for Hybrid Exchange migrates content from source to target, it does not disable the source mailbox. This allows you to perform phased migrations over time if you have a lot of mailboxes in your organization. You can also perform incremental migrations to pre-stage data and then perform a final migration. On Demand Migration for Hybrid Exchange copies permissions and delegation even for mailboxes that are not migrated together, using the matching defined in the project. Risk reduction Reduce the risk of unauthorized access by assigning RBAC policies to On Demand Migration for Hybrid Exchange users based on job functions, ranging from read-only access to full project administrator access.

Choose the data to migrate

Configure each migration task to only include the content that meets your project’s needs, whether you want to migrate all content as-is or whether you need more granularity. Choose to only migrate certain folders, apply date filters, and choose whether to include recoverable items. Decide whether to include the Archive mailbox and choose to migrate content to the Primary mailbox or to the Online Archive in the target. You can even choose to migrate contents to a specific folder in the target mailbox.

Manage and migrate mailbox settings

Ensure that migrating users always receive email in their active mailbox by having On Demand Migration for Hybrid Exchange automatically enable mailbox forwarding throughout the Exchange migration. Choose whether to migrate Inbox rules, permissions, delegation and autoreply settings.

Outlook reconfiguration

Deploy the ODM Desktop Update Agent (DUA) to help users update their Outlook profiles and other Office applications to connect to their target account after their Exchange Online migration is complete.

Detailed logging

During the migration event, you can view detailed event logs in the dashboard to monitor migration status and review any warnings or errors, and you can choose to receive notification emails each time a task completes. All tasks performed in our Hybrid Exchange migration tool are also viewable in the Audit logs to help identify who performed migrations and when licenses were consumed.

Ensure users never lose access to their email data during an Exchange Online migration.

Automate target mailbox provisioning

Migrate accounts to the target with ODM to prepare for your Exchange Online migration, or match to existing target accounts with defined matching attributes or with a mapping file. During the Exchange Online migration, you can choose to have ODM apply a license that automatically provisions the target mailbox using the available license plans in the target tenant.

Organize migration batches

Use ODM collections to organize mailboxes into logical batches for your Exchange Online migration.  ODM migrates user mailboxes, shared mailboxes, and resource mailboxes, so you could choose to group your baches by mailbox type, by planned migration date, or using any other categorization that fits your migration project.  

Customize mailbox migration options

Configure each Exchange Online migration task to include the exact content and settings that meets your project’s needs, whether you want to migrate all content as-is or if you need more granularity. Choose to only migrate certain folders, apply date filters, and choose whether to include recoverable items.  Customize whether to migrate inbox rules, permissions, litigation holds, and other settings.  Decide whether to include Online Archives and choose to migrate content to the Primary mailbox or Online Archive in the target, and even choose to migrate contents to a specific folder in the target mailbox. 

Keep users communicating

Enable calendar sharing between your tenants with ODM to display accurate free/busy information cross-tenant before, during, and after migrations.  Choose to have ODM automatically enable mailbox forwarding throughout the Exchange Online migration so that migrating users always receive email in their active mailbox.  Migrate mailbox permissions and delegates to ensure that users maintain access to other mailboxes and stay productive.

Update Outlook and Teams Meetings

Once the Exchange Online migration is complete, ODM can automatically update migrated meeting entries to ensure that Teams meeting links are hosted in the new tenant so meeting organizers have the correct permissions and meeting controls.  Additionally, deploy the ODM Desktop Update Agent (DUA) to help desktop users update their Outlook profiles and other Office applications to connect to their target account after their Exchange Online migration is complete.

Detailed log files

The ODM dashboard discovers mailbox statistics to help you plan your Exchange Online migration, including mailbox sizes, number of items, and whether mailboxes have Online Archives. During the migration event, you can view detailed event logs in the dashboard to monitor migration status and review any warnings or errors, and you can choose to receive notification emails each time a task completes. All tasks performed in ODM are also viewable in the Audit logs to help identify who performed migrations and when licenses were consumed.

Migrate public folders

In addition to migrating mailboxes, ODM also supports public folder migrations of all types, including appointments, contacts, journal, mail, and more. Discover the source contents and then choose whether to migrate just the root structure or include all subfolders, whether to include content, and whether to migrate Send As and Send on Behalf of permissions for mail-enabled public folders. 

Least privilege permissions

ODM utilizes Role Based Access Control (RBAC) for all workloads, including Exchange Online migration, which lets you control what activities each authorized migration administrator can perform.  Choose whether your users can create projects, discover mailboxes, match accounts, migrate mailboxes, manage collections, and more. Restrict mailbox discovery even further by only allowing discovery of mailboxes in a pre-defined group or CSV.

Integration with other On Demand products

Coordinate an Exchange Online migration with migrations for other workloads including OneDrive, SharePoint, and Teams, including user’s individual Teams chats.  For advanced integration and consolidation, consider ODM Domain Rewrite, ODM Domain Move, ODM Directory Sync, and ODM for Active Directory, all of which support both cloud-only and hybrid environments.

Streamline AD migration and domain consolidation by performing it in the cloud

Flexibility for any scenario

You can customize ODM for Active Directory to meet the requirements of even the most complex AD migration. For example, you can merge two or more Active Directory environments without a trust relationship. ODM for Active Directory supports one-to-one, one-to-many, many-to-one and many-to-many configurations. You can also migrate workstations to any type of environment, including traditional AD, hybrid Azure AD, and even Azure-only environments. 

Migrate Devices to the Cloud

On Demand Migration (ODM) for Active Directory helps your transition to the cloud by migrating Windows 10 and Windows 11 devices to Entra without reimaging and rebuilding profiles.

Minimize end-user disruptions

ODM for Active Directory lets you complete your AD migration on your own schedule, whether that’s during normal business hours or after-hours.  You can even pre-schedule a migration to automatically start at a specific time. End users can keep working during the migration, with only a brief interruption when prompted to allow the computer to restart, and their desktop and applications will look exactly the same when they log back in, so they can continue working with minimal impact.

Ensure a comprehensive migration

ODM for Active Directory lets you migrate any objects, settings, properties, workstations and servers within and between forests. It automatically updates permissions on resources that are migrating and can even update resources that are left behind, to ensure users do not lose access to vital files.

Migrate remote users easily

ODM for Active Directory builds upon Microsoft’s Offline Domain Join (ODJ) functionality that lets you easily migrate remote users without asking them to come to the office.  Users follow a simple wizard to pre-enter their credentials and then they are ready for their AD migration. 

Customize actions

Perform standard migrations using the out-of-box features or enhance your migration by configuring custom actions that automate changes to device and application settings needed for your business.  ODM for Active Directory can run additional scripts and commands that update files, folders, and registry settings to ensure the migrated devices function as expected in the new environment.

Maintain a highly secure AD migration

Security is a top concern when you’re dealing with sensitive data. ODM for Active Directory avoids the use of remote procedure calls (RPC) and remote registry access, and it minimizes the use of open firewall ports. Plus, it is certified to the ISO 27001, ISO 27018, Privacy Shield and Veracode standards.

Migrate SharePoint document libraries to new tenants while preserving valuable data

Discover SharePoint site collections and SharePoint sites to plan your migration

A tenant-to-tenant migration starts with the site discovery process. With a strong SharePoint migration tool at your disposal, the discovery process will find all the sites, libraries, and lists on the source tenant. After discovery, you can match the source sites to sites on the target tenant or provision the sites.

Preserve site, list, library, item, and document permissions

User mapping allows for the permissions on the target tenant to be mapped to what they were on the source tenant. Maintaining continuity of security and access to migrated content is a critical business requirement.

Configure migration of versions 

Many migration solutions only migrate the last version of content (e.g. files). Thus, users will not be able to review previous versions of files for a history of changes. This lack of migrating versions is a significant problem for organizations that are required to maintain file versions for business or regulatory compliance reasons.

ODM for SharePoint can support migrating only the last version when the business requirement is to migrate as fast as possible and only the last version is needed. However, this SharePoint migration tool also supports migrating a subset of versions and all versions. While these migrations will take longer to run because of the increase in content, they will meet the business and/or regulatory requirements for organizations.

Migrate classic and modern team sites to your target tenant 

Many organizations use a mix of classic and modern team sites. Some of the modern team sites are members of a Microsoft 365 Group and others are not. While an upgrade path is possible, it can require substantial manual changes to site pages. Thus, ODM for SharePoint can support migrating classic-to-classic sites (default) and classic-to-modern sites to provide you with total flexibility.

Migrate document libraries and lists

Of course, the ODM SharePoint migration tool migrates the content stored in document libraries and lists. Incremental migrations can be run closer to cutover dates to ensure that all of the content is successfully migrated.

Preserve metadata

SharePoint users want to see the important metadata copied to the new tenant. ODM for SharePoint supports the copying of the following metadata: Created Date, Created By, Last Modified Date, and Last Modified By.

Consolidate Teams from multiple tenants without leaving critical files behind.

Discover all Teams on the source, including team members and Microsoft 365 groups

With the volume of Teams that likely exist in your Microsoft 365 environment, no one person or group is going to know every detail about them – or even most of them. That’s why auto discovery is so important during a tenant-to-tenant Teams migration. ODM’s Auto discovery capabilities make it easier to identify who the Team members are, which Teams have been created and how the Team is being used, thereby helping you limit sprawl and track usage.

Maximize visibility into the Teams in your environment with pre- and post-migration assessments

Ensure all content migrates accurately by boosting visibility into Teams across your Microsoft 365 environment, including permissions, to avoid post-migration headaches. ODM helps you determine which Teams are living in across your environment and how the teams are used.  This allows you to prevent Teams sprawl by preventing superfluous or unwanted Teams from being integrated into the new tenant.

Ensure coexistence for continued collaboration after a tenant-to-tenant Teams migration

Preserving important data stored in Teams channels, documents and conversations is essential to ensuring continued collaboration post migration. End users must have access to historical discussion data to continue collaboration and foster growth.