Detalhes do evento
Does your organization utilize outdated or cumbersome processes that slow down the service desk? Without standardized workflows, service quality can be inconsistent and lead to delays in issue resolution.
A service desk workflow is a structured way of handling custom queries and technical issues. Essentially, it is a step-by-step plan that helps support teams organize and solve problems efficiently.
Tune in to this on demand KKE session, where we cover:
Detalhes do evento
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